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LifelineNutra Privacy Policy

Effective Date: [23/10/2024]

Welcome to LifelineNutra's Privacy Policy. At LifelineNutra ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and store your personal data when you visit our website lifelinenutra.com or contact us via email at info@lifelinenutra.com.

1. Information We Collect

We collect various types of personal data when you interact with our website or use our services. This includes:

  • Personal Identification Information: Such as your name, email address, billing and shipping address, and phone number.

  • Payment Information: For purchases, we collect payment details (processed through third-party secure payment gateways).

  • Browsing Information: We use cookies and similar technologies to track your activity on our website to enhance your browsing experience. This may include your IP address, browser type, time zone settings, and device information.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide Services: Including processing your orders, sending updates on your order status, and handling returns or refunds.

  • Customer Support: Responding to your queries, feedback, or support requests via email (info@lifelinenutra.com).

  • Marketing & Promotions: With your consent, we may send newsletters, promotional offers, or information about new products.

  • Legal Obligations: To comply with legal regulations, such as tax laws and consumer rights.

3. Sharing Your Information

We may share your data with third parties in specific situations:

  • Service Providers: Such as payment processors, delivery couriers, and IT service providers. These third parties are required to safeguard your data and only use it to perform the services we contract them for.

  • Legal Compliance: We may disclose your data to authorities if required by law or to enforce our legal rights (e.g., fraud prevention).

4. Data Security

We take data protection seriously. We use encryption and secure servers to store your data and prevent unauthorized access. However, please note that no online system is 100% secure, and we cannot guarantee the complete protection of your information.

5. Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences, improve site functionality, and analyze traffic. You may choose to disable cookies through your browser settings, though this may affect your experience on our website.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: If any data is inaccurate or incomplete, you can request a correction.

  • Deletion: You have the right to request that we delete your personal data, subject to legal requirements.

  • Marketing Opt-Out: You may opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us at info@lifelinenutra.com.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed of how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

This Privacy Policy template can be customized to fit specific business needs and should be reviewed by a legal expert for full compliance with UK laws such as the Data Protection Act 2018 and GDPR (General Data Protection Regulation).

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